Frequently Asked Questions
Everything you need to know about your order and the Eras Tour collection.
How long will it take for my order to ship?
Standard shipping typically takes 3-7 business days for domestic orders. Pre-order items will ship near the release date specified on the product page.
What is your return policy for apparel?
We accept returns and exchanges on unworn and unwashed merchandise within 30 days of delivery. Please ensure all original tags are attached.
How do I know which size to order?
A detailed size guide is available on each product page. Our apparel generally follows standard unisex sizing unless otherwise noted in the description.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
Can I change or cancel my order after it's placed?
Because we aim to process orders as quickly as possible, we can only accommodate changes or cancellations within 1 hour of purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.